Who we are

Our website address is: https://pouch.pt.

What personal data we collect and why

When you place an order, we collect your name, email address, shipping address, and payment information to process and deliver your purchase. We also collect your IP address and browser information for fraud prevention.

Cookies

We use cookies to remember your shopping cart, login sessions, and language preferences. Third-party analytics cookies help us understand how visitors use our site.

Who we share your data with

We share your shipping details with CTT (postal service) for delivery. Payment data is processed securely by our payment provider. We do not sell your personal data to third parties.

How long we retain your data

Order data is retained for 7 years for tax and legal compliance. You can request deletion of your account data at any time by contacting support@pouch.pt.

Your rights

Under GDPR, you have the right to access, correct, or delete your personal data. You can also request a copy of all data we hold about you. Contact support@pouch.pt to exercise these rights.