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Frequently Asked Questions
What are nicotine pouches?
Tobacco-free pouches placed under your lip for smoke-free nicotine. No spitting, no smoke, completely discreet.
Is delivery discreet?
Yes. All orders are shipped in plain packaging via CTT with no product names on the outside.
How long does delivery take?
1-2 business days for mainland Portugal. Orders before 2pm are shipped the same day. Free shipping over €20.
Can I return my order?
Sealed, unopened cans can be returned within 14 days. Contact support@pouch.pt for assistance.